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FREQUENTLY ASKED
QUESTIONS

  • Do you offer International shipping?
    Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary depending on the destination.
  • What is your return policy?
    We accept returns. Please refer to our return policy page for detailed information on our return and exchange procedures, including eligibility criteria and instructions on how to initiate a return.
  • How long does it take to receive my order?
    Delivery times vary depending on your location and the shipping method selected at checkout. Please refer to the shipping information provided during the checkout process for estimated delivery times.
  • Can I track my order?
    Yes, once your order has been shipped, you will receive a tracking number via email that you can use to track the status of your shipment.
  • Do you offer gift wrapping services?
    Yes, we offer gift wrapping services for an additional fee. You can select the gift wrapping option during the checkout process.
  • Are your products eco-friendly?
    Yes we are eco-friendly, and use sustainable materials and practices in all our products. Our 3D technology and manufacturing techniques ensure least wastage. We are continuously exploring ways to reduce our environmental footprint.
  • Do you offer wholesale or bulk discounts?
    Yes, we offer wholesale pricing and bulk discounts for larger orders. Please contact our customer service team for more information and to discuss your specific requirements.
  • What payment methods do you have?
    We accept various payment methods, including credit/debit cards, UPI, and other secure online payment options.
  • Can I change or modify the order after it has been changed?
    Orders can usually be canceled or modified within a certain timeframe after they have been placed. Please contact our customer service team, or chat with us as soon as possible to request any changes to your order.
  • Do you offer any warranty or guarantee on your products?
    Yes, we stand behind the quality of our products. Please refer to our warranty and guarantee page for details on our policies and coverage.
  • Do you offer any customization options for bulk orders or corporate gifts?
    Yes, we offer customization options for bulk orders and corporate gifts. Please contact our customer service team to discuss your specific requirements and customization options.
  • Can you share any customer testimonials or reviews about your products?
    Yes, we value feedback from our customers and are proud to share testimonials and reviews from satisfied customers. Please visit our testimonials section to read what others have to say about our products and service.
  • What is 3D Printing?
    3D printing, also known as additive manufacturing, is a process of creating three-dimensional objects by depositing successive layers of material based on a digital model.
  • Are your products customizable?
    Yes, many of our products are customizable. You can personalize them by choosing colors, sizes, and sometimes even adding custom text or designs.
  • Are your products suitable for outdoor use?
    Most of our products are suitable for outdoor use, while the products that are only suitable indoor have them mentioned separately in the product description. Please refer to the product descriptions for specific details on suitability.
  • Do you offer installation services for your products?
    We do not offer installation services for our products. However, many of our products come with easy-to-follow assembly instructions, and our customer service team is available to assist you with any questions you may have.
  • Can you provide more details about your home decor collection?
    Our home decor collection includes a variety of items such as vases, sculptures, wall art, and decorative accents, all crafted using advanced 3D printing technology to ensure stunning visual appeal and impeccable quality.
  • Are your products suitable for all ages?
    Yes, our products are designed to appeal to a wide range of ages and tastes, from children to adults. However, some items may contain small parts or be more suitable for adult supervision.
  • Are your products handcrafted or machine-made?
    Our products are crafted using advanced 3D printing technology, which combines digital design with precision manufacturing to create intricate and high-quality items.
  • Can you provide information about the design process behind your products?
    Our design process involves collaboration between talented designers and engineers who use cutting-edge software and technology to bring their ideas to life. Each design is carefully crafted and refined to ensure both aesthetic appeal and functionality.
  • How do you ensure the quality of your products?
    We have strict quality control measures in place throughout the manufacturing process to ensure that each product meets our high standards for craftsmanship and durability.
  • Are your products safe for use around pets or children?
    While our products are generally safe for use in households, some items may not be suitable for pets or young children. Please refer to product descriptions and warnings for specific details.
  • Can you provide information about the care and maintenance of your products?
    Each product comes with care instructions to help you maintain its appearance and functionality. Please refer to the product packaging or product description for specific care guidelines.
  • Are your products suitable for both residential and commercial settings?
    Yes, our products are versatile and can be used in a variety of settings, including homes, offices, restaurants, and retail spaces. Whether you're decorating a living room or adding flair to a storefront, our products are sure to make an impression.
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